In this space, the user will be able to find all the information related to the legal terms and conditions that define the relationships between users and CasandraSoft Tech Solutions as responsible for this website. As a user, it is important that you know these terms before continuing your navigation.
CasandraSoft Tech Solutions, as the person in charge of this website, assumes the commitment to process the information of its users and clients with full guarantees and to comply with the national and European requirements that regulate the collection and use of the personal data of the users.
CasandraSoft Tech Solutions has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of data of natural persons with regard to the processing of personal data and the free circulation of these data and by which Directive 95/46/CE (RGPD) is repealed, as well as with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI). The company is registered with the trade name CASANDRASOFT TECH SOLUTIONS and with RFC: CTS2301183N1.
These General Conditions regulate the use (including mere access) to the web pages, members of the CasandraSoft Tech Solutions website, including the contents and services made available in them. Any person who accesses the web, https://casandrasoft.com (“user”) agrees to submit to the General Conditions in force at any time of the https://casandrasoft.com portal.
All the information related to the personal data that we collect through our website, chat, telephone or email and how we manage them, is included in later clauses of this legal notice, related to our privacy policy.
The user is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with CasandraSoft Tech Solutions. In this way, the user agrees to use the website, its services and content without violating current legislation, good faith and public order.
The use of the website for illegal or harmful purposes, or that, in any way, may cause damage or prevent the normal functioning of the website is prohibited. Regarding the contents of this website, it is prohibited:
In the use of the website, https://casandrasoft.com and any other website of which CasandraSoft Tech Solutions is the owner, the user agrees not to carry out any conduct that could damage the image, interests and rights of CasandraSoft Tech Solutions or third parties or that could damage, disable or overload the portals that would prevent, in any way, the normal use of the web.
However, the user must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, CasandraSoft Tech Solutions cannot guarantee the absence of malware or other elements that may cause alterations in computer systems. (software and hardware) of the user or in their electronic documents and files contained therein, although all the necessary means and appropriate security measures are put in place to avoid the presence of these harmful elements.
The personal data communicated by the user to CasandraSoft Tech Solutions can be stored in automated databases or not, whose ownership corresponds exclusively to CasandraSoft Tech Solutions, assuming all technical, organizational and security measures that guarantee confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current regulations on data protection. The communication between the users and CasandraSoft Tech Solutions uses a secure channel, and the transmitted data is encrypted thanks to https protocols, therefore, the best security conditions are guaranteed so that the confidentiality of the users is assured.
For the resolution of any conflict, you must contact us through the means published on the Contact Us page.
The reproduction, distribution and public communication, including its method of making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of the website, are expressly prohibited. from CasandraSoft Tech Solutions. The user agrees to respect the Intellectual and Industrial Property rights owned by CasandraSoft Tech Solutions.
The user knows and accepts that all of the websites, containing but not limited to the text, software, content (including structure, selection, arrangement and presentation thereof), podcast, photographs, audiovisual material and graphics, is protected by trademarks, copyright and other legitimate rights, in accordance with international treaties to which Mexico is a party and other property rights and laws of Mexico.
In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights due to the introduction of certain content on the web, they must notify CasandraSoft Tech Solutions of this circumstance, indicating:
CasandraSoft Tech Solutions web pages provide links to other own websites and content owned by third parties such as:
CasandraSoft Tech Solutions does not grant any guarantee nor is it responsible, in any case, for damages of any nature that could be caused by:
In general, the relations between CasandraSoft Tech Solutions with the users of its telematic services, present on this website, are subject to Mexican legislation and jurisdiction and to the courts of QUINTANA ROO.
In the event that any user has any questions about these Legal Conditions or any comments about the https://casandrasoft.com portal, please contact contacto@casandrasoft.com. This legal notice has been updated for the last time on April 8, 2022.
Your privacy is important for us. In this privacy statement we explain what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before providing your personal data on this website. Those over thirteen years of age may register at https://casandrasoft.com as users without the prior consent of their parents or guardians.
On this website and on the other websites owned by CasandraSoft Tech Solutions, the personal data of users is respected and cared for. As a user you should know that your rights are guaranteed.
We have made an effort to create a safe and reliable space and that is why we want to share our principles regarding your privacy:
It should be noted that this Privacy Policy could vary based on legislative requirements or self-regulation, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill in a form of any of its contact forms where personal data is collected.
CasandraSoft Tech Solutions has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of data of natural persons with regard to the processing of personal data and the free circulation of these data and by which Directive 95/46/CE (RGPD) is repealed, as well as with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI).
In the processing of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:
The personal data that we process at CasandraSoft Tech Solutions comes from:
Anyone has the right to obtain confirmation on whether or not CasandraSoft Tech Solutions is processing personal data that concerns us.
Interested persons have the right to:
Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. CasandraSoft Tech Solutions will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concerns you, that you have provided us and in a structured format, of common use and mechanical reading, and to transmit them to another data controller when:
By exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller when technically possible.
The interested parties will also have the right to effective judicial protection and to present a claim before the control authority, if they consider that the processing of personal data that concerns them violates the Regulation.
When a user connects to this website to send an email to the owner, subscribe or make a contract, they are providing personal information for which CasandraSoft Tech Solutions is responsible. That information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives his consent for his information to be collected, used, managed and stored by CasandraSoft IT Solutions, only as described in the Legal Notice and in this Privacy Policy.
In CasandraSoft Tech Solutions there are different systems for capturing personal information and we treat the information provided by interested persons with the following purpose for each capture system (forms):
There are other purposes for which we process your personal data:
According to what is established CasandraSoft Tech Solutions will be responsible for the treatment of the data corresponding to Users of the web and subscribers.
CasandraSoft Tech Solutions does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations can be made with other professionals, in those cases, consent will be required from users informing about the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest security standards.
The legal basis for the treatment of your data is: consent and, in case of contracting our services, the execution of said contract.
To contact or make comments on this website, acceptance of this privacy policy is required.
The prospective or commercial offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.
The categories of data that are processed are identifying data.
Specially protected data categories are not processed.
The personal data provided will be kept:
Many tools that we use to manage your data are contracted by third parties.
To provide services strictly necessary for the development of the activity, CasandraSoft Tech Solutions, shares data with the following providers under their corresponding privacy conditions:
Google Analytics : a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses "cookies", which are text files located on your computer, to help https://casandrasoft.com analyze how users use the website. The information generated by the cookie about your use of https://casandrasoft.com (including your IP address) will be directly transmitted and stored by Google on servers in the United States.
Domain registration :
Consultancy/Management : the contracted company will process the data with the sole purpose of performing its consultancy/management services for CasandraSoft Tech Solutions. and always within the framework of compliance with data protection regulations and respecting a confidentiality agreement.
When browsing https://casandrasoft.com and other websites owned by CasandraSoft Tech Solutions, non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how the services are used and sites, and other data that cannot be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services. These websites use the following third-party analytics services:
We use this information to analyze trends, administer the site, track users' movements around the site, and to gather demographic information about our user base as a whole.
CasandraSoft Tech Solutions is committed to the use and treatment of data, including personal data of users, respecting their confidentiality and using them in accordance with its purpose, as well as to comply with its obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.
This website includes an SSL certificate. It is a security protocol that ensures that your data travels in a complete and secure manner, that is, the transmission of data between a web server and user, and in feedback, is fully encrypted or encrypted.
CasandraSoft Tech Solutions cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.
With respect to the confidentiality of the processing, CasandraSoft Tech Solutions will ensure that any person who is authorized by CasandraSoft Tech Solutions to process the client's data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (either a contractual or legal duty).
When a security incident occurs, when CasandraSoft Tech Solutions realizes it, it must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when the Client reasonably requests it.
As a user, you are solely responsible for the veracity and correctness of the data you send to CasandraSoft Tech Solutions, exonerating CasandraSoft Tech Solutions from any responsibility in this regard.
Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.
The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to their treatment by CasandraSoft Tech Solutions in the manner and for the purposes indicated in this privacy policy.
The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to CasandraSoft Tech Solutions in the terms established in this Policy for the exercise of data protection rights. This revocation will in no case be retroactive.
CasandraSoft Tech Solutions reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, CasandraSoft Tech Solutions will announce the changes introduced on this page with reasonable anticipation of their implementation.
In accordance with the LSSICE, CasandraSoft Tech Solutions does not carry out SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the web, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information specifically requested.
In accordance with the provisions of the LSSICE, CasandraSoft Tech Solutions undertakes not to send communications of a commercial nature without properly identifying them.
Document revised on April 8, 2022.
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